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AuraPass
Frequently asked questions
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General
Do my customers need to download an app?
Does it work on Android and iPhone?
Is there a commitment?
Setup
How long does setup take?
Can I customise the card design?
Do I need special hardware to scan?
How it works
How do customers receive their stamps?
How does a customer add the card to their Wallet?
Do customers receive automatic notifications?
What happens when a customer earns their reward?
Campaigns & Marketing
Which communication channels are available?
How does the AI assistant work?
Data & GDPR
Where is my customers' data stored?
Can my customers request deletion of their data?
Is AuraPass GDPR compliant?
Pricing & Billing
What is the price?
Does pricing change based on number of clients?
How do I cancel my subscription?
Confidentialité
CGU
Mentions légales
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